Refund policy

Return & Refund Policy

All sales are final. We do not accept returns or exchanges.

Please carefully review your order before completing your purchase.

Damaged, Defective, or Incorrect Items

We want you to receive your order in excellent condition. Please inspect your order upon delivery and contact us at questions@sawdustartfestival.org as soon as possible if your item arrives damaged, defective, or you received the wrong item.

Please include your order number and photos of the item and packaging so we can review the issue and determine the appropriate resolution.

Sale Items & Gift Cards

All sale items and gift cards are final sale and are not eligible for returns, refunds, or exchanges.

Contact Us

If you have questions about your order or this policy, please contact us at:

questions@sawdustartfestival.org